Latchel

Latchel

4.8(393 Google reviews)
HOAProperty management company

Profile updated November 5, 2026

#8of 226 management firms we track in Seattle · how we rank
4.8 ▲Google rating · market avg 3.9
393Google reviews · more than 95% of Seattle firms
HOAproperty types we list them for
74professionals we track at this firm

About Latchel

Latchel manages residential properties including single-family units and HOAs, supporting property managers primarily in the United States with AI-driven maintenance and call center solutions designed for growing property management teams.

Services

24/7 AI maintenance troubleshooting and resolutionEmergency escalation and de-escalationIntelligent dispatching to optimize vendor tripsAfter-hours call answering and AI call centerWork order management and documentationVoice-controlled maintenance managementResident issue diagnosis and resolution at intakeVendor coordination and schedulingAI tagging and follow-up on secondary issuesCRM and communication integration via email and SMS
Office hours
mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

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Location and nearby firms

How Latchel compares in Seattle

LatchelRexMont Real EstateThe Management TrustDepositCloud
Google rating4.8 stars5 stars4.9 stars4.9 stars
Google reviews3931,215647795
Property typesHOAHOAHOA, CondoHOA
WebsiteYesYesYesYes

Team (74 professionals tracked)

Jacqueline Hwang

Principal Technical Product Manager

Joseph Mccallay

Operations Manager

Zach Jackson

Client Success Manager

Teryn Wesley

Customer Success Manager

Victoria Tomlinson

Customer Success Manager

Shannon Bremer

Helping property managers stay focused on growth and profitability. We partner w

Grethiel Layos

Customer Service

Sean Smith

Senior Investment Advisor

Jeneth Sarabia

Operations Documentation and Training Coordinator

Benjamin Heller

Engineering Leader with a passion for helping engineers deliver products that wi

Jordan Caley

I help organizations improve processes, products and customer experience

Neza San buenaventura

Treasurer

Frequently asked questions

What does Latchel manage?

Latchel lists these services on its website: 24/7 AI maintenance troubleshooting and resolution, Emergency escalation and de-escalation, Intelligent dispatching to optimize vendor trips, After-hours call answering and AI call center, Work order management and documentation, Voice-controlled maintenance management, Resident issue diagnosis and resolution at intake, Vendor coordination and scheduling, AI tagging and follow-up on secondary issues, CRM and communication integration via email and SMS.

How is Latchel rated?

Latchel holds a 4.8 star Google rating across 393 reviews, compared with a 3.9 star average among the 226 management firms we track in Seattle. Google reviews often come from residents as well as board members.

Where is Latchel located?

Latchel serves the Seattle area. Phone: (833) 528-2435.

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Latchel: Seattle, WA Property Management | License, Ratings & Contact | PropertyManagementSearch